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Marketing Pulse Sep 18

One in four borrowers just got a better credit result

UWM says roughly a quarter of its current pipeline draws more favorable pricing under VantageScore 4.0 than Classic FICO — which reaches the borrowers you stopped calling, not the ones watching rates.

Friday, September 18, 2026 30Y 7.12%15Y 6.49%5/1 ARM 6.75%

United Wholesale Mortgage put a number on something the industry has been arguing about in the abstract: about one in four borrowers in its current pipeline gets a more favorable credit result under VantageScore 4.0 than under Classic FICO, and HousingWire reports the figure lines up with what analysts had estimated from historical performance. Treat that as a marketing fact, not a technical one. It means a measurable slice of the files you priced badly, or could not price at all, in the last year and a half would look different if they walked in today. Almost nobody in your market has posted a word about it, because the conversation has been about the Fed all week.

The rate side is why this matters now. Bankrate's conventional 30-year printed 7.09% today, the top of its 90-day range and 42 bps above where it sat a month ago. There is no refinance story to tell this week — anyone still writing "rates are coming down, let's talk" is going to be checked against Google and lose. What has not moved against you is equity: the Federal Reserve's Q2 Financial Accounts, released September 11, put household real estate value and owners' equity at record highs. So the two live conversations today are credit and equity, and neither one requires the borrower to give up a low first mortgage or wait for a rate that is not coming this quarter.

The tactical move is a list you almost certainly have not worked. Pull every file from the last eighteen months that died on credit — the declines, the withdrawn applications, the pre-approvals you issued at a price the borrower walked away from. That list has never been marketed to, because the standard follow-up cadence is built around rate, and rate never gave you a reason to call them. The credit-model change does. Pair it with your closed government loans from the high-rate stretch, where a borrower at 7.5% or above has both the score question and a streamline option on the table. Keep the message about their situation rather than the model: nobody outside the industry knows what VantageScore is, and saying the name is how you lose them in the first sentence.

Do this today

run one query for applications in the last eighteen months where credit was the stated reason for the outcome, pick the ten with the largest loan amounts, and send each a short personal note saying the way lenders read credit files has changed this year and you would like to re-check theirs at no cost. Ten notes, not a blast — this list earns a reply rate a campaign never will.

Borrower segments to act on today

Government loans closed at 7.5% or higher

These borrowers carry both the credit-model question and a streamline path. At today's 30Y of 7.09% a rate-term refinance does not pencil, but an FHA or VA streamline is priced off a different question — and a better credit read only widens the options.

closed loans · ≥12mo since close · rate ≥7.50% · fha/va
Purchases closed three to six years ago

Owners' equity in real estate hit a record high in Q2 per the Federal Reserve Financial Accounts. This cohort has both seasoning and a first mortgage worth keeping, which makes them the second-lien conversation rather than the refinance one.

closed loans · 36–72mo since close · purchases

Today’s content angles

Email

The note to everyone a credit score turned away

Short, personal, one to one — not a broadcast. "Hi [name] — when we talked last year, your credit file was the piece that held things up. The way lenders read credit has actually changed this year, and a real share of borrowers are coming back with a better result than before. Nothing has changed on your end and there is no cost to check. Want me to re-run it this week and tell you straight where you land?" Say nothing about the model by name and nothing about rates.

Tactics worth stealing

Work the declines before you buy another lead

A past applicant already gave you their full file, already wanted the house, and already trusts you enough to have applied. Re-engaging that list costs nothing but the send, and it converts against a warm history no purchased lead has. The reason most LOs skip it is that the standard follow-up cadence keys off rate, which gives no reason to call a credit decline — so the list silently ages out. Any change in underwriting or credit methodology is the trigger to work it.

A Credit-Model Change Reaches Borrowers Rates Cannot