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Marketing Pulse Aug 19

Your buyers are about to read "worst since 2001" — get ahead of it

NAR's July pending sales index came in at 71.2, and the coverage is already running the scary national number while the metro-level detail underneath it tells a completely different story.

Wednesday, August 19, 2026 30Y 6.77%15Y 6.61%5/1 ARM 6.36%

NAR's pending home sales index landed Tuesday at 71.2, down 2.3% month over month and 2.2% year over year, and the way it got covered is the marketing story. National Mortgage News framed it as the lowest reading since January and a match for the second-worst print in a series going back to 2001. HousingWire led with the Midwest holding up and several major metros posting annual gains. Same data, same day, opposite emotional register — and the version your borrower sees depends entirely on which headline their phone served them. Assume the scary one. Someone in your pipeline read "worst since 2001" over coffee and quietly decided to wait until spring, and they are not going to call and tell you that. The counter is not optimism, it is specificity: the national index is an average across markets that are behaving nothing alike, and you can name what is happening in theirs.

The rate backdrop actually helps you here. The 30-year printed 6.67% today, its lowest in four weeks and down from the 6.82% peak on July 28, though still inside a 90-day band that runs 6.47% to 6.82% — this is the summer spike unwinding, not a new downtrend, and saying so out loud is what makes the rest of your message credible. Where the real money is: a borrower carrying 7.25% on a $400,000 balance is looking at roughly $155 a month, about $1,860 a year, against today's number. Even the 7.00% cohort is around $88 a month. Those are cohorts sitting in your CRM who have heard nothing from you since closing, and the pending-sales headline gives you a non-salesy reason to open the conversation this week.

Build the post around a comparison rather than a claim. Pull the July year-over-year change for your two or three core metros, put them next to the national -2.2%, and let the gap do the work — "the national number was down 2.2% in July; here is what actually happened in [your metro]." That format works because it does not argue with the headline, it localizes it, and localizing is the one thing a national outlet structurally cannot do. Pair it with a one-line payment figure so the post carries both halves of the decision. Then look ahead: core PCE lands August 28 and the FOMC meets September 15-16 with a fresh set of projections, so there are two dated moments in the next four weeks where every borrower you have will suddenly be rate-curious at the same time. Draft that content now, while you have the calendar and not the deadline.

Do this today

pull the July pending-sales year-over-year change for your top two metros, and post one graphic comparing them to the national -2.2% with a single line on what today's payment looks like at 6.67%.

Borrower segments to act on today

Closed notes at 7% or higher, quiet since funding

Today's 6.67% puts a 7.00% note about $88/mo in the money on a $400K balance and a 7.25% note about $155/mo. Twelve-plus months out from closing, these borrowers are past the point where a refi conversation feels like a churn attempt.

closed loans · ≥12mo since close · rate ≥7.00%
In-flight purchase files that saw a July quote

Anyone you priced during the late-July run to 6.82% is roughly 15 bps better today and has almost certainly not been re-quoted. A proactive re-price on an active file is the cheapest save in the book, and it inoculates them against the pending-sales headline.

active loans · ≤2mo since close · purchases

Today’s content angles

Social post

The national number is not your market

Post a two-number graphic: "National pending home sales, July: down 2.2% from last year. [Your metro]: [your number]." Caption it plainly — "The headline you saw this week was a national average. Here is what actually happened where you are buying. On a $400,000 loan, today's payment runs about $2,573 a month. If you want the number for your price range and your zip code, send me both and I will run it today."

Tactics worth stealing

Draft the Fed-day content four weeks early

Core PCE lands August 28 and the FOMC meets September 15-16 with new projections. Both dates create a same-day spike in borrower rate anxiety, and both are on the calendar right now. Write the two posts and the two email variants this week and schedule them; content drafted under deadline on a news day is measurably worse and always goes out late.

Marketing calendar discipline — dated macro events are the only predictable demand spikes an LO gets