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Servicer

North Carolina Mortgage Servicer Licensee Duties Policy

North Carolina's seven statutory duties for licensees that service residential mortgage loans — borrower funds, Commissioner filings, loss-mitigation clocks, foreclosure holds, and force-placed insurance.

PolicyThe formal governance document.
ProceduresStep-by-step how your team carries it out.
TrainingRole-based training + acknowledgement tracking.

Tailored to your shop

Answer a few questions once and the policy assembles itself around your company — three ways.

Your identity

Legal name, NMLS ID, officers, comp figures, and dates fill in once and flow through every policy.

[Company Legal Name]Acme Mortgage, LLC

What you do

Broker, banker, both, or servicing — sections that don’t apply disappear; the rest render the right version.

Broker ✓Banker ✓Servicing

Where you’re licensed

A federal baseline honors any greater state rule, and state overlays layer each licensed state’s requirements on top.

Federal baseline+ CA · TX · FL

Build your whole compliance program

Most shops start with the package that matches what they do, then fill gaps à la carte. Either way, every policy is tailored, trained, and kept current.