01
Policy
The formal governance document — your company's position on the rule, and who's accountable for it.
Policies & Procedures
Every policy and procedure —
tailored, trained, always current.
Customized
TO YOUR COMPANY & NEEDS
3 Layers
POLICY · PROCEDURES · TRAINING
50 States
+3 LICENSED TERRITORIES
Always
CURRENT WITH THE RULES
Customized
TO YOUR COMPANY & NEEDS
Tailored to Your Shop
Policy · Procedures · Training
Audit-Ready Records
Always Current
Tailored to Your Shop
How it works
Not a template pack. A living program.
Every policy ships in three layers — and assembles itself around your company. That's the difference between a document an examiner doubts and a program they can see your team actually follows.
02
Procedures
The operational, step-by-step "how we actually do this" your team follows day to day.
03
Training
Role-based training with check-for-understanding and acknowledgement tracking — proof your staff know it.
Tailored to you→→
Your identityLegal name, NMLS ID, officers, dates — entered once, flows everywhere.
What you doBroker, banker, both, or servicing — the manual adapts to match.
Where you’re licensedState overlays layer onto the federal baseline, by license.
Not sure where your program stands? Run the free gap check
Packages
One complete CMS, tailored to your shop.
Compliance Management System: Broker & Banker
Complete Origination Package
- Every Federal Broker & Banker Policy, Tailored to Exactly What You Do
- Over 50 Custom Policies · with Procedures & Training for Each!
- A Full Year of Automatic Updates Included
+ 1 state of your choice included
$2,999first year · updates included
Servicing Policy Package
Standalone Add-On Package
- Every servicing obligation, covered
- Policy · Procedures · Training for each
- A full year of automatic updates
$999first year · updates included
À la carte
Already have a program? Fill the gaps.
Every policy is available standalone — search the full library, filter by what you do, and add exactly the ones you need. Related policies bundle into a suite for less than buying them one by one.
80 results
UniversalBrokerBankerServicerState
Compliance Management System
6Compliance Management System (CMS) FrameworkThe master policy that ties your whole compliance program together and shows examiners you have one.
$125
Compliance Training ProgramEstablishes who gets trained, on what, and how often.
$50
Consumer Complaint ManagementA documented process to capture, investigate, and resolve complaints.
$125
Regulatory Change ManagementKeeps your program current as rules change.
$50
Enterprise Risk Assessment & ManagementIdentifies and ranks your compliance and operational risks.
$100
State Law Monitoring & Licensing GovernanceState-law change monitoring & licensing governance.
$50
Licensing & Personnel
3NMLS Licensing & RegistrationKeeps company and originator licenses tracked, current, and renewed on time.
$50
Mortgage Call Report (MCR) ProcedureA step-by-step process for accurate, on-time NMLS Call Report filing.
$75
Workforce Integrity & Exclusionary-List ScreeningScreens staff against federal exclusion lists to keep ineligible individuals out.
$75
Operations & Resilience
13Third-Party / Vendor ManagementOversight of the service providers acting on your behalf.
$50
Business Continuity & Disaster RecoveryKeeps you operating through disruptions.
$50
Flood Insurance ComplianceMeets federal flood determination and notice requirements.
$125
Examination Readiness & Regulator ResponseA playbook for handling exams and regulator inquiries.
$150
Wholesale Lender Approval & ManagementHow a broker vets and manages the lenders it works with.
$100
Quality Control Plan (Pre-Funding & Post-Closing)The agency-required QC program for lenders.
$150
Underwriting Policy & Credit GuidelinesYour credit standards and overlays.
$150
Appraisal Independence (AIR)Protects the appraisal process from improper influence.
$125
Investor / Agency Approval & Relationship ManagementManages investor and agency relationships.
$125
Repurchase, Indemnification & Early-Payment-DefaultHow you handle repurchase and indemnification demands.
$125
Funding & Disbursement ControlsControls over loan funding and wire disbursement.
$125
Post-Closing & Trailing DocumentsManages post-closing review and trailing-document follow-up.
$125
Loan Sale & Servicing-Released TransferGoverns selling loans and transferring servicing.
$125
Fair Lending
4Fair Lending PolicyYour commitment and controls against discrimination in lending.
$100
Adverse-Action Notification (ECOA)Correct, timely denial and counteroffer notices.
$75
UDAAP PolicyGuards against unfair, deceptive, or abusive acts and practices.
$100
Servicemembers Civil Relief Act (SCRA)The protections owed to military borrowers.
$100
Information Governance
10Data Protection & Safeguards SuitePolicy Suite
- Information Security & Incident Response
- GLBA Privacy Policy (Reg P)
$150save $100
FCRA / FACTA PolicyCredit-report use, risk-based-pricing notices, and secure disposal.
$150
GLBA Privacy Policy (Reg P)How you collect, share, and protect consumer financial information.
$125
Information Security & Incident ResponseThe written security program the Safeguards Rule requires.
$125
Record Retention & DestructionA standardized retention schedule and secure destruction.
$50
E-SIGN & Electronic Records / ConsentRules for valid electronic disclosures and signatures.
$50
HMDA Data Collection & ReportingAccurate HMDA data and on-time LAR submission.
$150
Application Intake & Demographic (GMI) CollectionProper collection of government-monitoring data at intake.
$75
State Data-Security / Cyber-Risk PolicyState-level cybersecurity requirements.
$75
Acceptable Use & Network ResourcesEmployee rules for company systems and data.
$50
Financial Crime & Risk
4Financial Crimes Compliance SuitePolicy Suite
- Mortgage Fraud Detection & Prevention
- OFAC Sanctions Screening
- BSA / AML Program
$250save $25
BSA / AML ProgramAnti-money-laundering program with CIP, SAR filing, and independent testing.
$125
OFAC Sanctions ScreeningScreens parties against federal sanctions lists.
$75
Mortgage Fraud Detection & PreventionControls against loan fraud and misrepresentation.
$75
Disclosures & Origination
9Disclosure Compliance SuitePolicy Suite
- TRID Disclosure Policy
- TILA Disclosures & Right of Rescission
$150save $100
TRID Disclosure PolicyCorrect Loan Estimate / Closing Disclosure timing and tolerances.
$150
Ability-to-Repay / Qualified Mortgage (ATR/QM)Documents repayment-ability and QM compliance.
$150
Loan Originator CompensationCompliant comp plans under the LO comp rule.
$150
RESPA Section 8 Anti-Kickback / MSAKeeps referral arrangements and marketing-services agreements lawful.
$125
High-Cost & Higher-Priced Mortgage (HOEPA/HPML)Identifies and handles high-cost loans correctly.
$125
Servicing-Transfer Disclosure at OriginationThe transfer-of-servicing disclosure given at application.
$75
TILA Disclosures & Right of RescissionCore TILA disclosures and rescission handling.
$100
Homeownership Counseling ListRESPA homeownership counseling list at application.
$125
Marketing
5Advertising & Marketing ComplianceKeeps advertising accurate, substantiated, and pre-approved.
$75
Telemarketing / TCPA / Do-Not-CallLawful calling and texting practices.
$75
Email Marketing / CAN-SPAMCompliant commercial email.
$75
Social Media ComplianceGoverns originator and company social-media use.
$75
Lead Generation & Trigger-Lead OversightManages lead sources and trigger-lead marketing.
$50
Financial Condition & Governance
4Warehouse-Line ManagementManages warehouse facilities and covenants.
$75
Capital & Net-Worth PolicyMaintains required capital and net worth.
$100
Liquidity ManagementLiquidity standards for servicers.
$125
Corporate Governance PolicyBoard, audit, and risk-management structure.
$100
Servicing
20Servicing Program FrameworkThe umbrella policy for a servicing operation.
$150
Servicing Transfer (Goodbye/Hello)Compliant transfers with the required borrower notices.
$125
Payment Processing, Crediting & SuspenseHow payments are applied and held.
$125
Periodic Statement ProcedureAccurate, timely borrower statements.
$100
ARM Adjustment & Rate-Change NoticesCorrect adjustable-rate change notifications.
$125
Escrow AdministrationEscrow analysis, shortages, and surpluses.
$150
Force-Placed InsuranceLawful lender-placed insurance practices.
$125
Error Resolution & Information Requests (NOE/QWR)Handling borrower error notices and information requests.
$125
Early Intervention with Delinquent BorrowersRequired outreach to struggling borrowers.
$75
Continuity of ContactA consistent point of contact for delinquent borrowers.
$100
Loss MitigationLoss-mit evaluation with dual-tracking limits and appeals.
$150
Foreclosure PolicyThe 120-day rule and the state foreclosure process.
$150
Bankruptcy ServicingProofs of claim and payment-change notices in bankruptcy.
$125
Payoff Statement ProcedureAccurate, timely payoff quotes.
$125
SCRA Servicing ProceduresServicing protections for military borrowers.
$125
Credit-Furnisher Accuracy & DisputesAccurate credit reporting and dispute handling.
$125
Investor Reporting & RemittanceReporting and remitting to investors.
$125
Optional / Add-On ProductsCompliant handling of optional borrower products.
$125
PMI Cancellation & TerminationHPA PMI cancellation, automatic termination & notices.
$125
Successor in InterestReg X/Z successor-in-interest confirmation & protections.
$125
State Overlays
2State High-Cost / Anti-Predatory LendingState-level high-cost rules layered onto the federal policy.
$75
State Data-Privacy & Breach Notification (e.g., CCPA/CPRA)State privacy laws that go beyond GLBA.
$100
Not sure what you're missing? Run the free gap check · Don't see what you need?
Client Stories
When the examiner calls,
they’re ready.
★★★★★
“”
DR
David Reyes
Owner · Independent Mortgage Brokerage
Common Questions
Policies & procedures, answered.
1What exactly do I get with each policy?
2How is this different from a template pack?
3Do I need the whole package, or can I buy one policy?
4Which package is right for me?
5How does the customization work?
6Are state-specific requirements covered?
7Is training included?
8How fast can we be up and running?
1
Answer
What exactly do I get with each policy?
Every policy ships in three layers: the formal Policy, the operational Procedures, and role-based Training with acknowledgement tracking. Examiners don't just want a written policy — they want evidence your staff know it and follow it. Catalyst delivers all three from one source.
Get your program in place
Built, trained, and always current.
One complete system — every policy on the list for what you do, with the procedures and role-based training that prove your team follows them. Configured from your Business Dashboard the moment you check out.
Compliance Management System: Broker & Banker
$2,999.00
First year · then $999/yr to stay current
- Every Federal Broker & Banker Policy, Tailored to Exactly What You Do
- Over 50 Custom Policies · with Procedures & Training for Each!
- A Full Year of Automatic Updates Included
- Servicing Module Available as an Add-On
- Includes 1 State Policy Package Free!
Tailored to Your Shop
Get your policies in placePackages or à la carte · always current